A self-pay RMO allows you to automate posting self pay payments via a flat file from your ______.

A self-pay RMO allows you to automate posting self pay payments via a flat file from your ______.

• A. bank
• B. vendor
• C. payer
• D. customer

Answer: (A)

Automating self-pay postings relies on data delivered by your bank. The bank (often through a lockbox or ACH process) processes patient payments and provides a flat file with the payment details, enough to map each payment to the correct patient account. The self-pay RMO uses that bank file to automatically apply cash, reducing manual entry and reconciliation. A vendor, payer, or customer isn’t the typical upstream source for this self-pay posting workflow—the bank is.

Automating self-pay postings relies on data delivered by your bank. The bank (often through a lockbox or ACH process) processes patient payments and provides a flat file with the payment details, enough to map each payment to the correct patient account. The self-pay RMO uses that bank file to automatically apply cash, reducing manual entry and reconciliation. A vendor, payer, or customer isn’t the typical upstream source for this self-pay posting workflow—the bank is.