RMCs define standard actions for the reason code and can be overridden by scenario using an _______ or a ________ record.

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Multiple Choice

RMCs define standard actions for the reason code and can be overridden by scenario using an _______ or a ________ record.

Explanation:
RMCs establish the default actions tied to a reason code, providing the baseline behavior. To handle special situations defined by a scenario, that default can be overridden using either an extension or a rule record. Extensions act as a way to add or modify the actions associated with the reason code for a given scenario, effectively augmenting the base behavior. Rule records supply conditional logic: when certain conditions are met within the scenario, they replace the standard actions with alternative ones. This combination lets you keep a consistent standard while tailoring responses to specific contexts. The other options don’t fit because they don’t describe mechanisms used to override RMC actions by scenario in this context.

RMCs establish the default actions tied to a reason code, providing the baseline behavior. To handle special situations defined by a scenario, that default can be overridden using either an extension or a rule record. Extensions act as a way to add or modify the actions associated with the reason code for a given scenario, effectively augmenting the base behavior. Rule records supply conditional logic: when certain conditions are met within the scenario, they replace the standard actions with alternative ones. This combination lets you keep a consistent standard while tailoring responses to specific contexts.

The other options don’t fit because they don’t describe mechanisms used to override RMC actions by scenario in this context.

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